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All inclusive hire charges:
All hire charges include Australian Goods and Services Tax (GST) and daily insurance. You have unlimited mileage. The hirer and other authorised drivers must be 21 years of age or over and produce a valid full drivers licence. Special conditions apply to drivers aged 18 to 20 years. Australia recognises drivers licences issued by your own country, as well as International drivers licenses. If you are a member of an Automobile Association bring your membership card with you and gain additional privileges and information on travel throughout Tasmania.
Deposit and payments.
When you receive your confirmation a deposit of AU$300 is required to secure the booking. The balance of monies owing to Tasmania Rental Cars is payable upon collection of the vehicle. Cancellation fees apply. A one way fee may also apply on hires less than 10 days.
RACT Statewide: 1800 13 11 11
A 24 hour freecall helpline is there should you require on-road assistance.
Maintenance and Repairs
You are authorised to effect minor repairs up to $100.00. This will be refunded upon presentation of a GST invoice. If major repairs are needed, protect yourself by getting us to authorise it first. Problems encountered with the vehicle must be reported to Tasmania Rental Cars as soon as practicable. This gives us the opportunity to rectify the problem within the rental period. Failure to do so will compromise any claim that may eventuate after the hire is finished. In all cases the responsibility of Tasmania Rental Cars is limited to refunding for the time that the vehicle was actually in repair. No alternative accommodation or food items will be paid for during down time. Malfunction of items such as but not limited to Radio/Cassette/CD players, are not considered mechanical breakdowns and downtime will not be paid for these items. Retrospective claims will not be accepted.
Vehicle Security Deposit:
Standard comprehensive insurance cover is included in the daily rental rate, a standard vehicle security deposit of AU$2,500.00 applies.
On collection of the vehicle the Customer agrees to a credit card imprint for the Vehicle Security Deposit and authorises the owner to charge the credit card any amounts due by them to the owner arising out of the Agreement. The Vehicle Security Deposit can be reduced and this is determined by which Excess Reduction Options is selected.
We offer the following option to reduce this excess:
Excess Reduction
AU$20 per day (maximum charge of AU$800)
The excess is reduced to *Nil. ÊAn imprint of your credit card is held to cover any charges liable under the contract.
*An additional excess of Au$1200 shall apply to single vehicle damage incidents or where details of a third party vehicle are not supplied and no police report is obtained.
Any water related damage, which includes but is not limited to:
Any vehicle submersion
Contact with salt water
Creek or river crossing
Driving through low plain flooded areas
Beach driving.
If the terms of the Rental Agreement are breached the hirer will be responsible for the total cost of any damage. This will also include any damage caused by willful misconduct (e.g. sitting or standing on the bonnet or roof of the vehicle) and driving under the influence of alcohol or drugs.
Exclusions to the excess reduction
Personal belongings: We recommend the hirer does not leave valuables in the vehicle and that they take out personal insurance.
The incorrect use of fuel (fuel being diesel or petrol). The hirer will be responsible for any associated cost.
The cost to retrieve or recover a vehicle which has become bogged
The cost to replace keys, which have become lost, or retrieval of keys, which have been locked in a vehicle.
Driving on restricted roads.
Any costs associated with breakdown or accident on unsealed roads.
Damage to mechanical parts or the interior of the vehicle due to misuse or negligence.
Accidents and Breakdowns: The liability of Tasmania Rental Cars extends to either replacing your vehicle with a similar one, or refunding your hire charge for any days you lose the total use of the vehicle.
Pets or livestock are not permitted in any Tasmania Rental Cars.
Prices may be subject to change due to factors beyond the control of Tasmania Rental Cars. Any changes in price affecting a client between the time of booking and payment received will be advised immediately. The company takes no responsibility for any detention, delay, loss, damage or injury that a hirer might experience no matter how it is caused or by whom. The company's rental agreement is the sole contract for hiring the vehicle, between the company and the hirer and passenger(s). No refunds are payable on accommodation, or Tasmania Rental Cars not being available, where a hirer or passenger amends, cancels or seeks to vary agreements after departure. These conditions cannot be varied or altered or waived by any employee, agent or representative of the company or by anyone providing services or facilities. The company cannot be bound by any representative or statement unless it is confirmed in writing by the companys directors or management. Your travel agent will forward deposits and other payments to us on your behalf, but your travel agent is not our agent for the purpose of the receipt of monies. The company reserves the right to provide a comparably high standard vehicle where a booked vehicle becomes unavailable through servicing or reasons beyond their control. Disclaimer: all illustrations and text are representations only and slight variations may occur from time to time. Driving your Economy Rental Car in Tasmania; the speed limit on the open road is 110 kph (60 mph). 100 kph is the recommended limit for your car. In built-up areas the limit is 50 kph (30 mph).
Driving fines If you are fined or penalised for breaching any traffic laws, you are liable for the fine and/or associated administration costs.
Cancellations. Once a booking has been confirmed and a deposit paid the booking is considered live and is subject to the cancellation policy. The AU$300 deposit is forfeited if bookings are cancelled 29 days and over of departure.
29 days and over Deposit retained
20 - 29 days - 20% (or deposit, whichever is agreed)
10 - 19 days - 40% of total reservation cost
1 - 9 days - 75% of total reservation cost
No Show -100% of total reservation cost.
No refunds for cancellations made after the travel or travel date has commenced. Major Credit Cards accepted: Mastercard and Visa.
Fuel
All vehicles are supplied with a full tank of fuel at the start of hire, and must be returned with a full tank at the end of your hire. Any costs or damage arising from incorrect or contaminated fuel being added to the fuel tank shall be at the hirers expense.
Travel Information Pack
Included in every car is a Travel Information Pack - this includes maps, Tasmania traffic rules, sightseeing brochures and general information.
Tasmania Rental Cars Locations [Vehicle collection & return]
- Hobart Depot (no pick up/drop of fees)
- Launceston Airport (pick up/drop of fees apply of $200 each hire)
- Devonport Ferry Terminal (pick up/drop of fees apply of $200 each hire)
We offer a pick up and or return service from Launceston Airport and/or Devonport Terminal on a meet and greet basis.
Our Agent will meet you inside the Airport/Terminal with a sign bearing the renters surname.
All additions must be requested at time of booking eg chairs, tables awnings etc.
Full payment must be provided for rental and any extras prior to pick up, relocating fees are paid to agent at time of pick up.
This service will incur a Fee of $200 each way to cover the cost of relocating vehicles to Launceston Airport/Devonport Ferry Terminal from our Hobart Depot.
Head Office
Phone Reservations: 1800 627 074 (AU Free) +61 3 6248 5288 (International)
Postal Address: Clovelly Cottage, 32 Kennedy Drive, Cambridge 7170, Hobart, Tasmania
Email: info@tasmaniarentalcars.com.au
Internet: www.tasmaniarentalcars.com.au
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